Product Details
logicsale repricer updates prices on Amazon and eBay every 2 minutes. Win, hold and increase prices in the BuyBox with the BuyBoxCatcher feature. Other features include: a margin and cost calculator and MoneyBack , an Amazon FBA refund recovery feature. ERP system compatible.
| Platform | SaaS (Cloud Web App) |
| Customers Supported | Worldwide |
Pricing & Trial
| Price Range |
| See website for pricing information. |
| Trial Length: 10 days |
Integrations & Compatibility
| Details | Integrations |
|---|---|
| Amazon Sites | Amazon.com Amazon.co.uk Amazon.ca Amazon.co.jp Amazon.com.au Amazon.de Amazon.es Amazon.fr Amazon.it Amazon.nl Amazon.pl Amazon.se |
| eBay Sites | All eBay Websites |
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Ease of Use
tony
Was great till 1 glitch converted all FBA to Merchant listing
What where the positives?
We have used Logicsale for nearly a year. all okay till today 15th october 21 where all FBA listings converted to Merchant, 1000 listings and 30,000 stock item and from 10k to 0 sale. also changed all items to £18 and stock to 200 pieces
Any negatives?
have had to disconnect from aws and go and manually start changing listings to fba again.
Summary
same issue with merchant listings and had to put it to holiday mode till we go through this...
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Kevin Wells
5 ***** Well deserved - continued excellence
What where the positives?
Buy box algorithms - have yet to find one that doesn't fit my requirements Optimisation and interface FBA Money Back tool
Any negatives?
None as yet, is there an App in development?
Summary
There are not many products I use which continue to surprise or make me feel good. LogicSale not only provide and excellent and timely customer service on the front of house but the hard working engineers are consistently exceeding my expectations with the new innovative ways to improve what is already an excellent software solution. The FBA 'Money Back' tool is an excellent value addition to this service and I believe helps me recover funds that I might have never seen back from Amazon. The Buy Box tools are second to none and I can concentrate on my business with a lite touch on logicsale.
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Nii
Logicsale
What where the positives?
Super friendly interface that provides all the tools needed. Fantastic customer services/account management - always happy to help The system enables us to more efficient since we are not manually updating, amending prices. There is confidence that the changes are implemented.
Any negatives?
Nothing so far.
Summary
Happy to recommend. It's a great investment to enable you to grow your business
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Lea
Not Just an ordinary repricer
What where the positives?
Since I have been using this repricer my life has been made easier! I have all my prices under control and I know that I will always be one step ahead of my competitors. The biggest surprise is that I can actually be in the BuyBox with a higher price than the listing price. I am no longer forced to always publish my minimum prices to increase sales! I also really appreciated the customer service in my own language (finally!) and with a manager who was always willing to help me by phone . Most other companies respond with automatic e-mails in English. Soon I will also be present on eBay and look forward to testing this company's new repricer on that portal too
Any negatives?
Once (only once in the last 9 months) it happened that for about an hour or so the prices were not optimised. I was told that it was a server problem, but it was quickly fixed. It just goes to show that even the best can be wrong sometimes.
Summary
Truly satisfied. Finally a software that optimises both your prices and your time!
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Kali Wilson
The best repricer for getting the BuyBox and calculate costs!
What where the positives?
logicsale is the best repricer for any serious Amazon seller. The software handles any volume of sku's across multiple channels. You can set a lot of different rules and assign them to any product, giving you the best chance to compete for the buy box which gives you the competitive edge all of the time. It also reprices up aswell as well as down giving you the best margin return possible. It captures all fees, VAT and cost of goods, so you can always be assured on your margin. If you could only have one tool selling on Amazon, this is it!
Any negatives?
At the moment nothing.
Summary
For me the best software. I think you should try and find out yourself.
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Annthony
Great too for my amazon shop
What where the positives?
It has a very friendly interface, it has a lot of tools to set up strategies against my competitor, I really like the buy box catcher, Obviously I still look at my prices however I don't have to worry anymore like before.
Any negatives?
It has so many options that sometimes its hard to follow up, but I have an account manager who helps me and understand the software very well
Summary
Great tool, increases my margin, helps me get the buybox, I get personalized help, I would recommended!
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Andrew Black
Logicsale
What where the positives?
Saves the time repricing online items
Any negatives?
None
Summary
Great service and support form them, I rate them 5 Star
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geremia Gemelli
Time lost
What where the positives?
The software worked fine for 2 months. But at the first problem with Ebay, everything froze. They failed to resolve!
Any negatives?
They dumped the responsibility on Ebay, we had to terminate the contract. As a seller, I lost 2 months of work due to having to manually associate hundreds of listings.
Summary
Sorry, but they are unreliable and inexperienced
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Karen @ Glue Galore
Great software / great staff
What where the positives?
N/A
Any negatives?
N/A
Summary
As with anything, there will always be good and bad reviews. I have seen negative reviews because amazon now offer a free re-pricer and Logicsale charge. Feel free to use the amazon repricer - all it will do it is price all your items at the base price and loose you margin. I have used several re-pricers over the years and have stuck with logicsale for 2 years now. Logicsale will move your price up and down to get the buy box...unlike Amazon free repricer! Other negative feedback concerns their cancellation policy i.e. a physical letter delivered to their door - as a customer I fell foul of this and agree it was wrong. However, Logicsale have listened to their customers and you can now cancel via email. The logicsale system is really flexible and allows you to set up specific re-pricing rules to run however you want them. It is a great price of software. The staff there are really knowledgeable and have assisted me in all sorts of different areas concerning my business - not just repricing. If you are looking for a good re-pricer I would really give Logicsale a try.
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Kevin Smith
Horrible! Please don't make the mistakes I made!!!
What where the positives?
N/A
Any negatives?
N/A
Summary
:evil:I got a call in Nov 2016 to sign up with LogicSale to help with my Amazon sales in USA. I was skeptical but the sales rep was nice so I have her a try. She made me send her and email that I agree for 12 month at $290/m fee. In summer of 2017, I saw that amazon provides the re-pricing for free. I asked to cancel my LogicSale or at least to hold it so I try amazon. I was told that I must pay until Nov 2017 and than it will be canceled and the rep promised to put notes into my account. In Oct/Nov, the rep kept lying to me that amazon is horrible and they re-price once a day, or once an hour, and if I switch, I will lose my sales. I kept paying each month but I was getting very few sales now. I saw that my competition on amazon is always in the BuyBox and I'm not. I kept calling my sales rep and every time I was told that IT people are looking into it. Than, I finally got fed up with this ***, and I set up the re-pricing on amazon. OMG: my sales went up 10 times or more, I was in the BuyBox all the time, and it was free. I saw for myself that once your competition lowers the price, amazon reprices in few seconds and lowers the price for you, until your minimum. With LogicSale, it took them up to 6 minutes or more to update the price, just to have amazon update right after in few seconds and now my competition was in the BuyBox for another 6 minutes, and so on...That's the reason I was not in the buy box. They keep lying to me about amazon re-pricing because it's free. When I called and complained, they offered me $150/m stay on. WTF??? They demanded a written notice for cancellation. When I did that, they said I sent with 26 or so days notice to cancel, not 30 and now are demanding to pay for another month. When I refused, they called my cell phone at home 5 times, yelling at me to pay and not to file claim with my credit card. Horrible!!! Who does business like that??? After being a loyal customer and overpaying for something that didn't work and I didn't need it...to go after me with evening and morning calls to my cell??? Nasty emails with demands??? They kept saying "We are number 1 in Europe". I don't understand how that is possible with such horrible customer service and dealing with customers.
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chris777
Excellent
What where the positives?
N/A
Any negatives?
N/A
Summary
I have been with them for 12 months now and very impressed. The pricing tool is helping improve and maintain sales. The system can cater for a number of different pricing strategy's and they are always willing to listen to what you are trying to achieve. The customer service is second to none they are always happy to go the extra mile and solve any problem or question that I may have. They explain everything about how the system works and give you as much time as needed to get used to the system. Keep up the good work guys. Chris Hill Finerfilters Ltd
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JHC
Great tool great support!
What where the positives?
N/A
Any negatives?
N/A
Summary
A great tool that provides the basic of the repricing tool for Amazon platforms. Therefor the support team is there for you when you need them. This tool will help you with optimizing your Amazon accounts. The tools that Logicsale provides are innovation, therefor Logicsale also listen to wishes of the customer. The terms and conditions are clear in the beginning of the contract. Pick between monthly and year subscription. A tool that is great for what you need, i would recommend it!!
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amazonian
Logicsale, A CON or a TRAP, Constant Harrasment
What where the positives?
N/A
Any negatives?
N/A
Summary
It seems impossible to cancel if you have fallen to sign with them at the first place. The contract is weird. It last for 12 months and if you do not cancel it via sending post to Germany in the 11th month, it will auto renew to another 12 months and you will not be able to cancel it and this cycle will repeat again next year. In the UK, after initial length of contract say 12 months or 24 months, it auto becomes monthly rolling contract. So you can cancel anytime giving one month notice. If you don’t cancel it will roll on monthly basis. But with this CON company it auto renews to 12 months with no option to exit. Their service has been to lowest level in the recent past 8-10 months. Orders has been constantly dropping to alarming level. We switched off there repricer for a month and we see no difference in orders. So what exactly they do? Pay £££'s/month for ?? This is a repricing company and they do not accept emails or other electronic medium to cancel your contract. Secondly make sure even if you send it by post, make it a signed for as they will say that they never receive it. They are only concerned with their monthly fee. You pay them for years and you will never get a call to discuss the performance issues. You dont pay for a month or try to cancel, you will get 4-5 calls a day followed by 2-3 emails demanding money. Think 100 times before signing it to them. It's a One way contract. Once entered, You have 0 doors to exit.
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Dave arthur
Horrible
What where the positives?
N/A
Any negatives?
N/A
Summary
tried the free trial and now they wont cancel service and keep harassing me. I'm sick of it don't fall into this trap I give them a F- I will report them to everyone I can. They act like they are with amazon then say they are not I was dealing with to deaths in my family and I said to cancel instead they extended free trial and have been trying to bill be every sine at the time and they still wouldn't leave me alone . they said they would turn me into a collective agency . again don't fall into this trap
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Susie333
Logicsale review
What where the positives?
N/A
Any negatives?
N/A
Summary
We looked at a number of different systems and all appear pretty hefty on the price so choosing the right tool for you is an important decision. We were invited to trial Logicsale and haven't looked back. We are not too good on the IT front but we have been carefully guided through how to manage the system in bite size chunks, so as not to outface us. Edipo, our Account Manager has patiently supported us every step of the way. Don't be fooled into thinking that you can just hand over the pricing to any tool, you will have to put in the work to reap the benefits but using Logicsale is pretty straight forward to use and has some pretty nifty tools which helps you to manage your inventory pricing.
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StorageDepot
OK product, but unethical trading terms
What where the positives?
N/A
Any negatives?
N/A
Summary
I used this company for just less than a year. Their re-prices works quite well, the only complaint I had was it would reprice every item in my stock. You cannot exclude items (so you pay for low priced items that don't need repricing.) My complaint with the company is their termination procedure. I found out that I had to notify them a MONTH in advance, before the end of the years contract, in WRITING (not email, via the POST), that I wish to terminate my contract. Can you believe that? Its so backward, I would laugh if it weren't true. But, they carried on billing me and now I owe them €500. Its an awful, unethical company that should be avoided at all costs. There are plenty of repricers and I doubt any would employ such dodgy practices.
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BossBottle
Works about 1/2 the time:(
What where the positives?
N/A
Any negatives?
N/A
Summary
We are in a contract with this company for a year and it is not repricing our items correctly. It is not responding to sellers that are out of stock. It is running our price much lower then it needs to be. It is not a good repricing program. It worked great during the trial period, now is not working right. We have now move to a new re-pricer and they still want the money for the broken program. I have about 15,000 feedback on amazon and treat my customers right. I strongly suggest you think twice about using logicsale for repricing.
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Dave Stubbs
Clever Tool for my Tool Box
What where the positives?
N/A
Any negatives?
N/A
Summary
I've been using Logic Sales now for just over 3 months and it is a great tool for keeping an eye on prices and the competition, to see if I'm wasting my time on an item and to spot great opportunities. Plenty of pricing plans and options and great support on the phone. Highly recommended
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wireless-madness
Great repricing tool!
What where the positives?
N/A
Any negatives?
N/A
Summary
Fantastic clever bit of wizardry Initially was very reluctant to join the programme thinking it was going to be hit and miss. We were pleasantly surprised how effective this tool was overnight, with the surge of new business and the "fierce" method it challenged our competitors. Overall the re-pricer we have found easy to use and straight forward to manage. The add-ons can be a little bit pricey however you can easily justify and manage budget with an account manager. Market Spy in particular was very handy in helping us researching new and popular items. Another great feature is the Buy Box Catcher ensuring you gain maximum exposure for your listing and where there is not much competition we can even see the greater margins that are possible. Setting prices is easy to do and often big changes can be reflected within a few clicks. This has been a great way to increase our presence on Amazon and ultimately gain new business. You can almost set your prices and margins and forget about the tool, it will carry on working wonders for you and a friendly email / phone call from your account manager will guide you in the right direction. Logicsale team are a friendly bunch and very easy to contact, always available and more than helpful 😀 Would definitely recommend! Be sure to try them out.
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Cyprian
Simply the best
What where the positives?
N/A
Any negatives?
N/A
Summary
Logicsale is simply the best and I highly recommend it to anyone that is serious of doubling their sales and winning the buy box. My sales tripled within the first 14 days of trial and I happily signed up for 12 months contract on my own before the end of the trial period. Great machine and great customer service. Thanks to Neetu for introducing this software to me and for walking me through the setups and getting the best deal for me.
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Gifteasy
Useful technology that gives you an edge over competitors.
What where the positives?
N/A
Any negatives?
N/A
Summary
When I was initially approached by Logicsale I was apprehensive and grounded.Yet I was open minded to give them a trial run. I also spent a lot of time researching Logicsale competitors to make sure I was receiving the best value for money regarding this sort of software that gives you an edge over your competitors. Logicsale easily came out on top. I have been impressed with the flexibility of the software that gives you a good choice of minimum and maximum prices, the buy box facility, and the optimisation option for the best price when you are in the buy box, the way you can check out the ratings of your stock against competitors, and I think at times the market spy is useful. Another feature that sold Logicsale to me was the speed of the feed to Amazon. Being completely honest I think you have to watch that you don't put your maximum price too high out of the range of the market because it does as it says and will optimise your prices whilst in the buy box. When you get to know your way around the software it easily covers it's cost and will increase your profit. if that is not enough I am lucky enough to have one of the nicest people I have had the privilege to talk to as my support service representative. A few months back I hadn't heard of them now I am so grateful I was approached as they have increased my profits.:)